Returns

I want to return something, how can I do this?

All online sales are final.  However, if something comes damaged you can contact use at either [email protected] or 1 (905) 830-0645

Is there a fee for returning?

The responsibility and cost of returning an item is with the customer.

May I always return my order?

You may only return items that arrived damaged and picture proof is required and can be sent to [email protected]

 

Return Policy
 
All purchases are final and returns will not be accepted.
 
You can always reach us at 1 (905) 830-0645 or at [email protected]
 
What do I do when my order is not complete or damaged?
 
If you receive an incorrect order, the product is either broken, damaged or missing? Please consult with one of our staff and we help to try and resolve the issue. You can reach us at 1 (905) 830-0645.
 
Can I also submit my returns in Oil & Vinegar shops?
 
You can always visit us at our Newmarket location.  Found at Upper Canada Mall at 17600 Yonge Street, Newmarket, Ontario L3Y 1Z4