Customer service

Do you have general questions about your online order?

Nothing can top the personal service you will receive when visiting an Oil & Vinegar independently-owned and operated franchise store.  To allow you to be served by your favorite store when ordering on-line,  we provide you the opportunity to select the store you would like to fulfill your order when checking.  After placing the order, if you have specific questions we recommend that you contact the store location  which you selected when you are completing your online order as they will be best equipped to assist. You can also reach our corporate office at 206-285-0517 and we would be happy to help in any way!

Why are not all products in the shop?

The specific products or gift options you will find in the webshop are only a portion of the items or gifts we offer in our stores in the USA. Certain products are only available in store locations and if you are not seeing the item of interest, please contact your local store to place your order over the phone or reach out to us at our corporate office at 206-285-0517 and we will help you find what you are in search.